Privacy Policy

Effective Date: August 3, 2026 Last Updated: August 3, 2026 Document Owner: Indiverse Enterprises Pvt. Ltd.

Sree Renga Jothidalayam ("we," "our," or "us"), owned and operated by Indiverse Enterprises Pvt. Ltd. (with Indiverse Digital Solutions as its technology brand), values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application (available on Android and iOS), and customer portal.

Regulatory Compliance Notice: This policy complies with the Information Technology Act 2000, IT (Reasonable Security Practices) Rules 2011, Digital Personal Data Protection (DPDP) Act 2023 (India), Google Play Data Safety Policies, and Apple App Store Privacy Guidelines.

1. Information We Collect

We collect several categories of information to provide astrology consultation, pooja booking, and sacred store services:

A. Personal Identification & Account Information

Registration Data: Full Name, mobile phone number, email address, and profile picture.
Astrological Profile Data: Date of birth, exact time of birth, place of birth, gender, and family member birth chart details submitted for horoscope analysis by Dr. Srirengathu Govindha Bhattar.
Contact & Shipping Address: Full street address, city, state, and pincode required for physical temple prasadam shipping or store product delivery.

B. Payment & Financial Transaction Data

Payment Processing: Online payments are processed securely through authorized payment gateway partners (including Cashfree Payments India Pvt. Ltd.) or verified manual UPI proof uploads.
Credential Security: We do NOT store raw credit/debit card numbers, CVVs, or net banking passwords on our servers. We store transaction references, payment status flags, and order invoice numbers.

C. Device, Technical & Diagnostic Data

Identifiers & Diagnostics: Operating system version, browser/device model, IP address, and performance logs via Firebase Analytics & Crashlytics.
Push Notification Tokens: Firebase Cloud Messaging (FCM) tokens to deliver booking status alerts and daily horoscope updates.

2. How We Use Your Information

We process personal data for the following lawful business purposes:

Service Provision: Scheduling astrology consultations with Dr. Srirengathu Govindha Bhattar, preparing natal birth charts, and performing temple poojas.
Order Fulfillment & Shipping: Delivering sacred store products and blessed temple prasadam via registered courier services.
Customer Support: Responding to booking inquiries, resolving payment verifications, and addressing technical support requests.
Security & Legal Compliance: Detecting fraud, enforcing terms of service, maintaining tax invoices, and retaining accounting records as required by law.

3. Third-Party Services & Data Sharing

We do NOT sell, rent, or trade your personal information. We share data only with authorized infrastructure partners necessary for app operation:

Google Firebase: Hosted database (Firestore), authentication services, and secure cloud storage.
Payment Gateway Partners: Cashfree Payments Pvt. Ltd. for processing payment transactions.
Logistics Partners: Indian Postal Service and registered courier partners for shipping physical items.

4. Data Retention & Account Deletion

We retain personal data only as long as your account remains active or as required for statutory business records. You retain full control over your data. You may request permanent deletion of your account and personal profile at any time through our Account Deletion Portal.

5. Contact & Privacy Desk

If you have any questions regarding this Privacy Policy, please contact our Privacy Desk:

Entity: Indiverse Enterprises Pvt. Ltd. (Technology Brand: Indiverse Digital Solutions)
Address: No. 449, G1, Sai Shahi Apartments, 10th Street, Kamakoti Nagar (Near San Academy), Pallikaranai, Chennai - 600 100
Phone: +91 9087426655
Email: sreerengajothidalayam@gmail.com